Once your return is delivered to our warehouse, please allow 3–5 business days for our team to process your refund or store credit, depending on the option you selected. During peak or sale periods, processing times may be slightly longer due to high
Refunds are issued to the original payment method used to place the order. If a gift card was used, the funds will be reissued to the original gift card. If a split payment of gift card, and payment was used, the gift card will be reloaded first, and
Refunds are processed to the bank account linked to your original payment method, not the card itself. If your card has been cancelled but the account is still active, your refund will be received as normal. If the entire account has been closed, you
If you return an item and choose a store credit (gift card), and you used a buy now, pay later service like AfterPay or ShopPay, you'll still need to continue paying any remaining instalments as scheduled. The value of your return will be issued as a