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RETURN POLICY

What return options are available?

You will be able to choose between a refund or store credit for your return. Start your return here. Return cost:. Australia:. FREE when selecting store credit. $8.95 AUD when selecting refund which will be deducted from your total refund. UK, NZ, Eu

What item(s) are eligible for a return?

We’re happy to accept returns for most items, provided they meet our return conditions. However, the following items cannot be returned for change of mind reasons (unless the item is deemed faulty):. E-vouchers, store credits and gift cards. Items ma

How long do I have to return my item(s)?

If you change your mind about a purchase, you can return it within 30 days and choose between a credit note or refund, in line with our returns policy and conditions. You can start your return here.

Can I receive a refund to via AfterPay, ShopPay or PayPal?

Yes! If you checked out using AfterPay, Shop Pay, or PayPal, your refund will be processed back to your original payment method via that platform. Once your return is approved and processed, you’ll receive an email confirmation, and the funds will be

Can I return my item without the original packing?

To be eligible for a return, items must be unworn, unwashed, and in their original condition. All original tags must still be attached and intact. If you no longer have the original clear packaging, that’s okay! Our team can re-package your item, as

Do you offer exchanges?

As much as we’d love to offer exchanges, this isn’t a service we currently provide (but stay tuned - we are working on it!). If you need a different size or style, you’ll need to return your original item/s for a refund or store credit, and then plac

Can I return sale items?

Items purchased on sale can be returned as long as they meet our return conditions. The only exceptions are items marked 'Final Sale' at the time of purchase. These are non-returnable unless the item is faulty. If an item is discounted, or a discount