Your gift card or store credit is valid for 3 years from the date of issue.

Your gift card or store credit is valid for 3 years from the date of issue.

How long is my gift card/store credit valid for?

Yes! You can purchase gift cards directly from our website. If you are looking to purchase a gift card for our AU site, click here. If you are looking to purchase a gift card for our US site, click here. Please ensure you purchase the gift card in th

Yes! You can purchase gift cards directly from our website.&#xA0;If you are looking to purchase a gift card for our AU site, click <a href="https://au.tigermist.com/products/evoucher">here</a>.&#xA0;If you are looking to purchase a gift card for our US site, click <a href="https://tigermist.com/products/evoucher">here</a>.Please ensure you purchase the gift card in the correct currency for the correct region as gift cards are region-specific and can only be used on the site they were purchased from. Gift cards are delivered instantly via email, making them a perfect last-minute gift.Once you receive your gift voucher, you can forward the email to the recipient or print it out to share in person!

Can I purchase a Gift Card?

Gift cards are region-specific and can only be used on the site they were purchased from. If you need to transfer your gift card to our AU or US store, just reach out to our team here - we’re happy to help convert this for you!. Please note: We may n

Gift cards are region-specific and can only be used on the site they were purchased from.If you need to transfer your gift card to our AU or US store, just reach out to our team <a href="https://au.tigermist.com/pages/contact?hcUrl=%252Fen-US%252Fcontact">here</a> - we&#x2019;re happy to help convert this for you!Please note: We may need to verify some details of the gift card prior to conversion and it will be converted at the current exchange rate.

Can I use my gift card on the AU & US site?

Gift cards and store credits are non-refundable once purchased and issued. They’re valid for 3 years, giving you plenty of time to find the perfect fit or to gift to another Tiger Mist babe!

Gift cards and store credits are non-refundable once purchased and issued.They&#x2019;re valid for 3 years, giving you plenty of time to find the perfect fit or to gift to another Tiger Mist babe!

Are gift cards refundable?

We recommend copying & pasting the code to ensure there are no spaces or incorrect characters.

<ol><li id="isPasted" style="font-size: 16px;">Get your cart ready with all your cute fits!&#xA0;</li><li id="isPasted" style="font-size: 16px;">Continue to payment section&#xA0;</li><li id="isPasted" style="font-size: 16px;">Enter the gift card code in the &#x2018;Gift card or discount code&#x2019; box</li><li id="isPasted" style="font-size: 16px;">Click &#x2018;Apply&#x2019; Your gift card amount will be deducted from your total automatically!</li></ol>We recommend copying &amp; pasting the code to ensure there are no spaces or incorrect characters.

How can I redeem my gift card for my purchase?

Contact our Tiger Mist Customer Service babes here for any questions or queries you may have. 
We will get back to you as soon as we can!

Tiger Mist

GIFT CARDS

Where do you ship to?

When will my order be shipped?

When will I receive my order?

What are the duties & taxes for international shipping?

What if my order tracking shows it is in customs hold?

Why is my tracking showing a delivery estimate outside of the shipping timeframes advertised?

Why hasn't my tracking updated?

Why does my tracking state 'Returned to Sender'?

Where is my order being shipped from?

SHIPPING & TRACKING

Do I need to sign for my delivery?

My tracking shows my package is delivered but I cannot find it, can you help?

What if my package is lost or arrives damaged?

DELIVERY

SHIPPING & DELIVERY

What return options are available?

What item(s) are eligible for a return?

How long do I have to return my item(s)?

Can I receive a refund to via AfterPay, ShopPay or PayPal?

Can I return my item without the original packing?

Do you offer exchanges?

Can I return sale items?

RETURN POLICY

Can I edit my return that I have booked?

My order cannot be found when lodging a return. How do I fix that to book my return?

Where can I find my return label?

My return label has expired, what happens now?

I've experienced an issue with my return label, how do I fix this?

RETURN BOOKING

How do I ship my return?

Do I need to pay for return shipping?

Can I include multiple returns in one parcel?

What is the return address?

RETURN SHIPPING

When will my return be processed?

Where will my refund be issued?

My card has been cancelled. Will I still receive my refund?

I returned for a gift card. Why is my AfterPay or ShopPay still being deducted?

RETURN PROCESSING

RETURNS

I have an issue with my order, what should I do?

Can I change my address after I completed my purchase?

Can I change items in my order after I completed my purchase?

Can I edit or cancel my order?

Where can I find my order number?

Why didn't I receive an order confirmation?

What should I do if I receive a faulty or damaged item?

Why was my order cancelled?

When can I expect my pre-order to ship?

What if I only received part of my package?

ORDER ASSISTANCE

How do I apply promo/discount codes to my order?

Can I use multiple discounts and codes?

Can I use multiple payment methods?

I am a new customer, where can I find my welcome discount code?

What currencies can I purchase in?

I am having trouble logging into my account.

I want to pay with AfterPay but it is not coming up as an option.

I forgot to apply my discount code to my order. Can you apply it?

Can I get a tax invoice for my order?

CHECKOUT & ACCOUNT

How often do you restock?

How do I find my best size?

I am going on vacation. What would you recommend?

PRODUCTS & SIZING

When will the winner be announced for the latest giveaway?

I am an influencer and am interested in PR & Collaboration with you. How do I get in contact?

I received an email an email to collab, how can I verify this is from Tiger Mist?

COLLABORATIONS & GIVEAWAYS