CHECKOUT & ACCOUNT

How do I apply promo/discount codes to my order?

*Only 1 discount code can be used per order.You can use a gift card and discount code together!. We recommend copying & pasting the code to ensure there are no spaces or incorrect characters.

Can I use multiple discounts and codes?

Only one discount or promo code can be applied per order unless stated otherwise. You can use a discount code, and a gift card together!. Discount codes cannot be combined with other offers, bundles, or sale items.

Can I use multiple payment methods?

You can use a gift card along with one other payment method to complete your purchase. However, we aren’t able to split payments across multiple cards or payment methods at this time.

I am a new customer, where can I find my welcome discount code?

We love that you want to be a Tiger Mist VIP. Simply sign up to our VIP mailing list and you’ll get 15% off your first order as a welcome gift. Plus, you’ll be the first to hear about new drops, exclusive offers, early access to sales, and more. VIP

What currencies can I purchase in?

Currency shown on our website and the currency you are charged in will depend on your location:. If shopping on our AU/Rest of World site, your order total at checkout will display in AUD. All order confirmations and invoices will also show amounts i

I am having trouble logging into my account.

If you're having trouble logging in, we recommend first checking that your email and password are entered correctly. Please also ensure you are logging into the correct region by checking the footer of the page is set to the region you have an accoun

I want to pay with AfterPay but it is not coming up as an option.

AfterPay is currently only available to customers in Australia, USA, and Canada. If you're outside these regions, this payment method won’t be visible at checkout - we’re sorry for any inconvenience!. If you're located in one of these eligible countr

I forgot to apply my discount code to my order. Can you apply it?

Oh no! We are so sorry to hear you forgot to add your discount code to your order before checking out it. Unfortunately, we are unable to apply discount codes to orders once they have been placed. If you forgot to apply a personal discount code or we

Can I get a tax invoice for my order?

To receive a tax invoice for your order, please ensure you have received a shipping confirmation for your order. Once received, contact our Customer Care team here with your order details. We’ll promptly send it to you!